ACCREDITED SHOPSTEWARD TRAINING

BE AN EFFECTIVE SHOPSTEWARD

Duration - 2 days

Understand the role and duties of a shop steward in the workplace

COURSE CONTENTS

Learners will be able to:

  • Legislation overview
  • Labour Relations Act
  • Basic Conditions Of Employment Act
  • Employment Equity Act
  • Skills Development Act
  • Understand the functions and structures of Trade Unions in South Africa
  • Behave in a professional manner in a business environment
  • Lead and motivate and build the team
  • Negotiation
  • Conduct effective meetings
  • Effective interaction with staff
  • Effective interaction with management
  • Dispute resolution
  • handling conflict at the workplace
  • Understanding grievance procedures
  • Understanding disciplinary code and procedure
  • Ethics in the workplace


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